Which AI Service do AI Agents Use?
The AI Agents use OpenAI’s GPT, hosted in a secure cloud environment, to respond.
About AI Agents vs AI ChatBots
Are AI Agents and AI Chatbots the same?
No, AI Agents and AI Chatbots are not the same. AI Agents are more advanced and capable of performing complex tasks, such as data validation, workflow automation, voice integration, and multichannel support. AI Agents also adapt dynamically to user inputs and provide tailored proactive assistance. On the other hand, AI Chatbots are a subset of AI Agents focused on conversational interaction, often limited to predefined scripts or dialogue flows.
What is the difference between an AI Agent and an AI Assistant?
There are a few differences between an AI Agent and an AI Assistant. AI Agents operate autonomously to perform specific tasks, solve problems, or interact with systems. On the other hand, AI Assistants focus on helping users directly through conversational interfaces, often to enhance personal productivity.
AI Security
How do AI Agents ensure data accuracy?
AI Agents improve data accuracy by validating inputs in real time and formatting user responses according to the required structure of a form. This reduces manual errors and enhances data consistency.
How Securely is the AI Agent’s Data?
Our AI Agents adhere to industry-standard security protocols, ensuring that all data collected and processed is secure and encrypted.
What are the Security Measures of the AI Service?
Openai’s GPT is designed with enterprise-grade security, including encryption of data in transit and at rest, as well as features that support compliance with major regulations, such as GDPR.
Does the AI Service Store Data?
User data is only retained temporarily for the duration of the session, unless it is explicitly saved with the user's consent. The underlying AI service does not store personal data.
Does the AI Agent Use Collected Data to Improve Services?
We do not use the data collected through AI Agents to improve our services or for any other purposes, as stated in our Privacy Policy. Data collected from AI Agents is kept private, although we may share your data with AI providers, such as Openai. However, in any case, it will be kept secure. Your form and form field content are used to train your personal AI Agents, but no personalised or health data is used.
Are AI Agents compliant with GDPR/CCPA?
AI Agent features support compliance with global data protection regulations, ensuring transparency and control over personal data.
Are AI Agents HIPAA-friendly?
Yes, we utilise Google's Gemini Models via Vertex AI for our HIPAA-compliant accounts, as it provides a Business Associate Agreement (BAA) to ensure compliance with HIPAA regulations. Learn how Jotform enables HIPAA compliance.
Do AI Agents Work with Forms?
AI Agents can integrate with multiple forms, guiding users through the form-filling process by providing real-time assistance, answering questions, and automatically formatting responses to match a form’s required structure.
Can I Monitor my AI Agent’s Interactions?
Yes, all interactions and actions taken by the AI Agent are visible in Agent Conversations, where you can review conversation data and track form submissions to ensure complete transparency.
Can AI Agents Scale With Our Needs?
Absolutely. AI Agents are designed to scale with your business, handling increasing workloads and evolving needs without compromising performance or efficiency. You can check our limits and plans here to find the one that best suits your needs.
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