The chatbot’s performance and accuracy are impacted by the quality and volume of the data it is trained on, so it’s important to review and update your training data as needed regularly.
Additionally, AI-ChatBot is a cloud-based subscription platform. There are limitations to
Customers are responsible for ensuring their chatbot use complies with these regulations.
A good rule of thumb: 10M words is about 50MB of data (your word count might vary)
If you hit your plan limit, the system will stop indexing new data (for “word” limits) or stop responding to queries (for “query” limits).
Expanded data plans based on your data and query volume requirement can be arranged upon request.
We understand the importance of your data security and privacy and are fully committed to ensuring that the chatbot and your data are secure, confidential and private.
Your chatbot is fully self-contained, meaning it does not share ANY data with other chatbots. By default, your chatbot is private, which means only authorised users can query your chatbot.
Each project’s data is fully encrypted, and files are stored only when you choose. All files are encrypted in transit and encrypted at rest. We use secure vendors like AWS and Stripe.
Our AI-ChatBot Subscription payment gateway supports all major credit cards. We secure your payment method using Stripe for your privacy and protection.
We currently do not accept Paypal, prepaid cards, bank transfers or cash apps.
The current demand is heavy, and we need more resources to support free trials, discounts, or promotions.
Free Trials, Promotions and Discounts may become available in the coming months. Please review the demo here - https://www.quantumdigital.com.au/chatgpt-benefits
Our customers are responsible for managing their own accounts, credit limits, and overages.
Refunds only apply to the current subscription charge on your account, not to overage charges from the prior month. Please note that we incur significant costs to index your content and respond to chatbot queries.
If you feel a refund is justified, please respond directly to accounts@quantumdigital.com.au to discuss a possible refund. We ask that you cancel your account first to process a full refund to speed up the potential refund process.
We will respond to your request within 24-48 hours. Your refund request will be timestamped and honoured when you send your email. We appreciate your patience and understanding.
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