REFERRAL Page
What Can Be Included
Your Referral page is designed to make referring a new patient easy. It can include:
- Referral Process Information
- Information on How to Refer
- Referral Forms
- Urgent Referrals
- Location Details
- Events & Resources for Referrers
- Links to Services & Policies
- Referrers FAQs
Referrer's Page
Thank You
Dear Doctor - thank you for your trust and considering our services.
We provide comprehensive treatment while keeping our referrers and associated doctors up to date with patients progress. Open communication is encouraged in all aspects of your patient's care.
The referrer page covers or links to the following items:
- Who Can Refer
- How To Make A Referral
- Our Availability & Hours
- Locations
- Service Areas
- Urgent Referrals & Surgeon Contacts
- After Hours Referrals
- Referral Pads,
- Form Downloads
- Referrer Videos
- Events & Seminars
- Update Your Details
Who Can Refer
We accept referrals from:
- General Practitioners, other Medical/Dental Specialists, Sports Doctors, Physiotherapists, Sports Trainers, and Coaches
- Dentist or other Medical/Dental Specialist will be valid with Medicare for rebates.
These referrals are eligible for Medicare Rebates and are valid for 12 months from date of referral.
We also accept referrals from Medical Specialists. These referrals are eligible for Medicare Rebates and are valid for 3 months from date of referral.
Patients may also refer themselves , but patients who attend without an approved referral will not receive as great a rebate from Medicare for their initial consultation fee.
Argus Referral Process
Our team takes pride in ensuring the referral process to our practice is a seamless experience. Referrals can be sent via
- Argus to XXXX@argus.net.au (preferred) or
- Fax to (0X) XXXX XXXX.
Rapid Access Appointments (within 24-48 hours) are available to patients with a confirmed or strongly suspected diagnosis of [CONDITIONS].
Our team will contact the patient with an appointment time. If you prefer to arrange an appointment on your patient's behalf, please call on [(0X) XXXX XXXX].
How to Make a Referral
A referral letter can be sent directly to us using the following methods:
- Fax: [number]
- Email: [form optional]
- Post: [address]
- Chat: [optional]
- Send With Patient:
We will contact your patient(s) to book an appointment once the referral has been received.
Referral Forms
Request a Referral
- Referral Form - Download PDF
- Referral Form - Online Form
Our Availability & Hours
We maintain allocated new patient appointments every day. We also seek to address Urgent Referrals same day, whenever practicable. Our hours are listed on our contact page.
Our Locations
We see new patients at the following consulting locations:
- Consulting Location 1
- Consulting Location 2
Private Hospital locations:
- Operating Hospital 1
- Operating Hospital 2
Our Areas of Service
- Condition 1
- Condition 2
Group Referrals
If you’re making a referral for an infertility related treatment or advice, please ensure the patient and her/his partner’s names are both on the referral to ensure they can both maximise their Medicare rebate for the consultation.
Order Referral Pads
To order Referral Pads complete the form:
- Call the practice
- Email a Request, or
- Complete the form here
Patient Referral Form
Urgent Referrals
When emergencies occur you can feel confident that Urgent Care is nearby. We offer a specialised service to patients who require immediate care.
Urgent patients will be seen as soon as possible. If using a Fax or Email, please highlight your communication as
URGENT.
Urgent referred patients can benefit by:
- Onsite Diagnostics - Imaging facilities and pathology are available onsite and can be accessed without undue delay,
- Quick Assessment - Quick evaluation with an expert assessment,
- Clear Explanation - Discuss with your patient their treatment options,
- Early Treatment - Timely treatment can be offered to help with an optimal outcome.
Contact The Surgeon Direct
We encourage direct surgeon access. Using various channels of communication where possible we seek to enable our referrers to ask questions about specific cases either before a referral or during their care.
During Normal Hours
If you need to speak to me for any reason please call or email the practice. Our staff will provide you with my mobile number or personal email address.
Please be aware that I may be operating and hence may not be able to answer immediately. However, I will always get back to you as soon as I can. We can also offer instant chat access for advice and referrals.
After Hours Contact
If you need to discuss a patient directly please access my mobile by clicking the “Urgent Referrers Contact” button.
Update Your Details
To avoid miscommunications please let us know if your details have changed including Practice Locations, Telephone, Email, Mobile, or any other relevant information.
Referrer Videos
We have added these
- Include short form “how to …” videos - How to assess a patient for …
- Attach past presentations
Urgent Referral Form
Useful Information for Referrers
We have included pages for Doctors, as well as downloadable resources such as:
- Brochures
- Newsletters
- Frequently asked questions
Referrer Events
We run educational talks and seminars for individuals or groups. We have added below some of this content in abbreviated formats for you to review.
If you would like a tailored presentation please contact us and will arrange a time.
We can also arrange less formal presentations on topics you choose and present them using a teleconference software if preferred.
Practice visits are also available, we would be happy to arrange a practice update visit or a practice tour upon request. Visits can be accommodated Monday to Friday with some exceptions made for outside of office hours visits. Please contact us.
Research Material
We also include our own and 3rd party research that:
- Supports our diagnosis, treatment strategy or care program,
- Patient Trials and the ideal candidates profiles for these trials, and
- White Papers