Quality of Care
Our team provide a comfortable and professional environment for patients and are committed to ensuring a positive and stress-free experience.
We strive for excellence in all aspects of our organisation; in the continuous quality improvement of the services we deliver, and in the way, we operate within the healthcare industry and the wider community.
Nurturing Clinic Environment
Our goal is to provide a world-class care, and provide continuity of support both in the clinic and also when it is needed outside of your appointment.
Our patient centred focus is the key to our success and we are committed to consistently meeting our patients’ needs and exceeding their expectations.
We believe patients should have a central point of contact when going through diagnosis and a surgical process. We are co-located with a private diagnostic and procedural facility.
At tour clinic we believe each patient should receive personalised appointments to ensure any question is answered and your concerns are dealt with appropriately.
Our Team
Our team, which includes surgeons, radiologists and pathologists, uses an integrated approach to diagnostic assessment, which is of the highest standard using current training and modern equipment.
Our nurses and support staff have received specialised training in the assessment of the emotional needs and support needs of each individual patient. We are also involved in an extensive network of support services to support each individual and their needs.
Staff performance and patient experience are continually monitored through the use of patient surveys and feedback forms. We encourage you to contact us to provide any feedback you may have about our services or to share your experience with us.
Our Motivation, Our Story
[Doctor] discovered many years ago that he could restore a good quality of life to 80% of patients using simple nonsurgical methods. As a result, he has always had a low rate of operating on patients, as most were helped without surgery.